Managed AI customer support

AI support that knows your business.

Solviro answers repeat customer questions from content you approve. We connect it, test the answers and help you launch, without making your team configure another tool.

Uses content you approve Set up and tested for you From £149 a month
acme.co.uk
Acme supportAI support assistant

Hello! How can I help today?

How quickly can you deliver?

Standard UK delivery takes 2–3 working days. Orders before 2pm are dispatched the same day.

Ask a question…
Approved knowledge3 sources · 148 pages
Answer readyBased on approved content
Data kept separate

Each company's content and conversations are stored separately.

Set up by our team

We configure, test and launch every customer account.

Reliable cloud hosting

Fast global delivery with access restricted to authorised users.

Process proof, not promises

See the answer, its approved source and the honest limit.

A useful assistant should answer from current guidance and say when that guidance is not enough. This illustrative example shows both outcomes.

Open the support button and ask about Solviro.
Illustrative example
Customer question

When will I receive my joining instructions?

Approved sourceLearner FAQ: sent five working days before the course.

Joining instructions are emailed five working days before your course. If it starts sooner and they have not arrived, use the training team's contact page.

Personal exception? Solviro uses the chosen contact route instead of guessing.

Used in our own SaaS products

We use Solviro before asking customers to trust it.

Solviro is live across three software products operated by the same team. They give us different audiences, content structures and support journeys to test against.

Relationship disclosure: these are related-team deployments, not independent customer testimonials. We do not claim support savings or commercial results that have not been measured.

Live deployment
UK swimming clubs

SwimClub Manager

A mature SaaS website with feature pages, FAQs, customer stories and a separate help centre.

View the live site
Live deployment
Architects and town planners

PlanMan

Specialist project-management software with detailed feature pages, FAQs, tutorials and a product knowledge base.

View the live site
Live deployment
Risk and governance teams

RiskMate

Risk-management software serving organisations with substantial product, sector, compliance, pricing and FAQ content.

View the live site
Help customers sooner

Put your existing support content to work.

Customers should not have to search through five pages or wait for office hours to get a simple answer. Solviro helps them straight away, while your team decides what information it can use.

Built around real questions

Start with the support your organisation already provides.

Solviro is useful where customers or members ask repeat questions and the approved answer already exists across your website and guidance.

Knowledge
Example Company
3 websites
Main website82 pages · Approved
Help centre51 pages · Approved
Product docs15 pages · Ready to review
Setup included

We handle the setup. You approve what goes live.

We create your account, connect your support content, check the pages we find and test the answers with you before launch.

  • Your own assistant and secure account
  • Content from your website, help centre and FAQs
  • Content review and answer testing
  • Installation code and help with launch
What we manage
What changes

Customers get answers sooner. Your team gets fewer repeats.

Solviro handles straightforward questions using the information you already have, so your team can spend time on the ones that need a person.

Available after hours

Customers can get an answer when your team is offline.

One place to ask

Customers can ask a question instead of searching through your site.

Under your control

You choose the content and decide what happens when an answer is not available.

Straightforward pricing

One plan, billed monthly or yearly.

Setup and every Solviro feature are included whichever option you choose.

Monthly£149+ VAT / month · 3-month initial term
See what is included
See it for yourself

See five real questions answered from your website.

We prepare the questions before the call and show where approved content supports an answer and where Solviro should fall back.