Company data stays separate
Each company's content, users, assistants and conversations are kept separate in the database.
Security
Your company data is kept separate.
Solviro uses secure sign-in, company-level access rules, approved domains and content approval to protect your data.
Accounts created by us
The Solviro team creates customer accounts. There is no public sign-up form for administrative access.
Chat limited to your domains
The assistant can be set to work only on the website domains you have approved.
Database safeguards
Database rules and application checks make sure users can access only the company data they are allowed to see.
Established cloud services
We use established providers for hosting, the database, customer sign-in, payments and AI services.
Content approved before use
New or updated pages are not available to Solviro until an authorised administrator approves them.
How it is hosted
The services behind Solviro.
Solviro uses Firebase for customer identity, Neon-hosted PostgreSQL for structured and vector data, Cloudflare for application delivery, Stripe for billing and OpenAI for language and embedding services.
Identity and role verification Encrypted production credentials Tenant-aware database access Signed billing webhooks Rate-limited public chat Origin and domain validation
Operational detail
Clear controls for content, access and retention.
Conversation retention
Conversations are kept for 90 days by default. A customer arrangement can use a period between 30 and 730 days.
Approved-content changes
New and changed pages stay unavailable to answers until an authorised administrator reviews and approves them.
Documented providers
The Privacy Policy names the principal providers used for identity, hosting, database, email, billing and AI processing.
Have a specific security question?
Send it to us and we will give you a direct answer before you sign up.